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Course

Service Now Tier 1

Ended Jul 21, 2020
1 credit

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Full course description

Term: Summer 2020

Date: July 21st, 2020

Time: 2:00pm - 3:00pm

Location: ONLINE ONLY

Instructor: Caroline Connell

Presented By: Technology Enhanced Learning and Online Strategies

Zoom: https://virginiatech.zoom.us/j/7791318183

 

Description:

Discuss the goals and pitfalls of collaborative customer service, learn how a shared approach can help, and go over ServiceNow basics. ** You need a ServiceNow license to follow along. Slack Caroline if you don’t have one!