Course
Service Now Tier 1
Ended Jul 28, 2020
1 credit
Enrollment is closed
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Full course description
Term: Summer 2020
Date: July 28th, 2020
Time: 2:00pm - 3:00pm
Location: ONLINE ONLY
Instructor: Caroline Connell
Presented By: Technology Enhanced Learning and Online Strategies
Zoom: https://virginiatech.zoom.us/j/7791318183
Description:
Discuss the goals and pitfalls of collaborative customer service, learn how a shared approach can help, and go over ServiceNow basics. ** You need a ServiceNow license to follow along. Slack Caroline if you don’t have one!