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Service Now Tier 1 is a Course

Service Now Tier 1

Ended Aug 11, 2020
1 credit

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Full course description

Term: Summer 2020

Date: August 11th, 2020

Time: 2:00pm - 3:00pm


Instructors: Caroline Connell

Presented By: Technology Enhanced Learning & Online Strategies (TLOS)



Discuss the goals and pitfalls of collaborative customer service, learn how a shared approach can help, and go over ServiceNow basics. ** You need a ServiceNow license to follow along. Slack Caroline if you don’t have one!