Course
Service Now Tier 1
Ended Aug 11, 2020
1 credit
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Full course description
Term: Summer 2020
Date: August 11th, 2020
Time: 2:00pm - 3:00pm
Location: ONLINE ONLY
Instructors: Caroline Connell
Presented By: Technology Enhanced Learning & Online Strategies (TLOS)
Description:
Discuss the goals and pitfalls of collaborative customer service, learn how a shared approach can help, and go over ServiceNow basics. ** You need a ServiceNow license to follow along. Slack Caroline if you don’t have one!